2020 Garmin DK Cancellation FAQs

The DK has impacted the Emporia community in a positive way for the last 15 years. Without the support of our athletes and our community, this town would feel very different. It’s a place that has adopted the gravel cycling way-of-life, establishing itself as “Gravel City”. With open arms, Emporia welcomes thousands of athletes and their families. This is what makes DK such a unique experience. And it is also what makes a decision regarding the September 12th date so difficult. We’ve spent time working to make the best, safest and most educated decision possible for the wellbeing of our community as well as yours. Ultimately it is not safe to host the 2020 edition of the DK for our athletes, volunteers, staff, and community members.

Our promise and commitment to athletes and Emporia alike – we will come back to 2021 with the same enthusiasm, excitement, and passion for a community event on gravel roads. Truly we can’t wait to share with you all that we have in store, from a new look and name, to an even better experience for athletes, volunteers, and community members alike. We would love nothing more than for you to join us.

Below are your options in lieu of this decision. Please complete your choice by August 7th, 2020.

Option 1. Complimentary deferral into the 2021 event (June 5th, 2021)

Option 2. Complimentary deferral into the 2022 event (June 4th, 2022)

Option 3. Donate your entry fee to the Life Time Foundation (to benefit the Emporia USD 253 school lunch program). As a thank you for your donation, you will receive a guaranteed, non-complimentary entry into your choice of the 2021 or 2022 event.

Option 4. Full refund on entry fee (excluding the service fees)

FREQUENTLY ASKED QUESTIONS
I already chose to defer prior to the cancellation announcement. What does that mean for me?

Anyone who deferred to 2021 prior to the announcement to postpone will not have to pay the entry fee again in 2021. No new action is needed.

I made my selection on RunSignUp, but I didn't get a confirmation.

Making your selection is gathering the information. Once your deferral/refund/donation is worked you will receive a confirmation email with further instructions. 

Can I get a refund?

Yes. If you do not wish to defer your entry to 2021 you may request a refund (minus processing fees). It can take up to 10 business days to see your refund depending on your bank.  In order to receive a refund, select the refund option no later than 8/07/2020. Please note, if you decide you want to participate in the 2021 event, your spot is not guaranteed with this refund option and you will need to enter the 2021 lottery. 

What if the card used to pay my registration has been compromised?

 No worries! As long as your bank account remains open, your bank will deposit your refund to your account. 

Will I get a refund for the Crew for Hire?

Yes, If you select the refund option, you will receive the Crew for hire refund with your registration refund. If you selected the deferral option, you will receive an email asking if you would like a refund or donate to the Never Let go fund or Camp Alexander. If you select the deferral option you will need to purchase the Crew for Hire service again when registering for 2021 if the service is still needed.

If I defer my entry do I still need to register in 2021?

Yes, if you select the deferral option you will receive an email in December with a link to register and skip the lottery at no additional cost.

What can you tell me about crew-for-hire?

If you registered for our crew-for-hire program and plan to ride with us in September 2020, no action is needed. If you plan to make the new 2020 date, but now find that your crew cannot join you for any reason, please reach out to us at dkinfo@lt.life as we can accommodate additional riders in our crew-for-hire program until our cap is reached.

All riders will still be required to have some form of SAG present, whether it be personal friend/family or a crew-for-hire service. 

Am I able to change my distance?

If you select to defer your entry to 2021, you will be required to sign up for the distance you deferred. You are allowed to switch down in distance, but not up. Example: You can go from 200 to 100, but not 100 to 200 distance. 

Can I transfer my entry to someone else?

No, we do not allow transfers.

Lunar Kanza Cancellation

The decision to cancel Lunar Kanza has not been made lightly, and we are offering two options for your registration:

Option 1- Defer your entry to the 2021 Lunar Kanza

Option 2- Full refund of your entry fee (excluding service fees)

Click Here to make your selection. The deadline to make your selection is 7/15/20.

The 2021 Lunar Kanza will take place on July 24th.

I have more questions. What should I do?

If we haven’t covered off on your questions here, please reach out to Treva, our Athlete Services Manager, at dkinfo@lt.life.

 

 

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